User onboarding. You worked hard to get new customers in the door—don’t blow it with a sub-par onboarding experience.…
Why do we need user onboarding? In our first lesson, you’ll learn all about the business impact of new user onboarding and why even the most intuitive products still need it.…
User onboarding checklist. A 17-point user onboarding checklist to take stock of your current onboarding experience. TEMPLATE TYPE: Google Doc. GET THE TEMPLATE. CONTRIBUTED BY. Ramli John. Content Programming Director. Appcues. 50-100 EMPLOYEES.…
Test different user onboarding patterns. Among user onboarding best practices, different patterns do different things well.…
“Onboarding is the most important thing in the world.”. ERIC YU. Growth lead. CURRICULUM. Why do we need user onboarding? What is user onboarding? Best practices and biggest mistakes. Segmentation and personalization. Creating your onboarding experience.…
User Onboarding 101 Assessment. If you’re reading this, you’ve made it to the end. Congrats. The final assessment is made up of 30 questions, and they’re all multiple choice. Best of luck (not that you need it). CURRICULUM. Why do we need user onboarding?…
Something that will determine how many users sign up for your site, the percentage of users who come back and actively interact with it, and, of course, how profitable your company is. Your. user onboarding experience. What is user onboarding, exactly?…
Read the ultimate guide to user onboarding. Learn more.…
Minimum viable user onboarding. For a small startup with limited resources, optimizing your user onboarding experience can be a daunting task. In fact, I typically. 5-minute read.…
The ultimate guide to. user onboarding. Never deliver a message at the wrong time or wrong channel again. Scale user engagement by taking cues directly from your users. Introduction. What is user onboarding? Why is user onboarding so important?…
Onboarding UX: Ultimate guide to designing for user experience. Common user onboarding patterns and how to use them—with real examples and tips for designing your own best-in-class user onboarding UX. 5-minute read.…
Growth. 76 tips to optimize user onboarding [SlideShare]. This slideshare took well over 120 hours to produce. 5-minute read. This slideshare took well over 120 hours to produce.…
But if you're new to user onboarding, it can be hard to know where to start. What is user onboarding exactly? User onboarding is your user’s initial experience with your brand, product, and people.…
What is user onboarding? We’ll walk you through some real examples, introduce the all-important “aha moment” as well as “time to value,” and discuss the benefits of “omnichannel onboarding.”…
Even pop culture can teach us a lot about user onboarding—including how to onboard users in phases.…
Growth. 8 mission-critical user onboarding lessons from 8 top product people. One of the best ways to design your user onboarding flow is to look at what successful companies are doing. The problem with this. 5-minute read.…
Your user onboarding flow is too shortsighted. User onboarding flows are all about getting users to that first aha moment. But far too many don’t think past that. 5-minute read. User onboarding. flows are all about getting users to that first. aha moment.…
The BBQ party strategy to craft delightful user onboarding experiences. Learn how throwing an unforgettable BBQ party is similar to crafting a delightful user onboarding experience that your users will love. 5-minute read.…
What is user onboarding? 🤔. A great user onboarding experience can make or break your product's success! But the first step to improving your user onboarding is defining what user onboarding. actually. is.…
User onboarding flow swipe file. A collection of over 73 videos of the best (and most inspiring) user onboarding flows. TEMPLATE TYPE: Swipe file. GET THE TEMPLATE. CONTRIBUTED BY. Ramli John. Author. of Product-led Onboarding. 50-100 EMPLOYEES. SERIES B.…
Users have unique preferences and goals, and it’s your job to meet them where they’re at with relevant content. We’ll talk about what types of data you’ll need and how to gather it to inform your onboarding. CURRICULUM. Why do we need user onboarding?…
UX Design. 5 ways to keep user onboarding simple. Whether you are creating a new user onboarding experience for the first time or are iterating one for the dozenth time, simplicity is a. 5-minute read.…
Growth. 3 user onboarding lessons from the Marvel Cinematic Universe. Marvel has given the world more than a series of cultural moments—they’ve given us a perfect model for user onboarding. 5-minute read.…
User onboarding flow audit template. An outline of the necessary steps new users must take to reach each milestone in their journey toward becoming regular users. TEMPLATE TYPE: Notion. GET THE TEMPLATE. CONTRIBUTED BY. Ramli John.…
Growth. 33 user onboarding tools to drive growth. Use this comprehensive list to assemble your own user onboarding toolkit and find the B2B solutions that work best for your team. 5-minute read. Stop losing customers by making your product easy to use.…
The real cost of building a user onboarding experience in-house. How much does it really cost to build a user onboarding experience in-house? We did the math. 5-minute read. To build or to buy? How much will a new user onboarding experience really cost?…
Designing a user onboarding flow is no exception. When architecting your user onboarding process, try to put yourself in the customer’s shoes and understand how they experience your product.…
Product Management. 14 user onboarding experts to follow on Twitter. The user onboarding community on Twitter is small but mighty, making it an invaluable resource for discovering great content, connecting. 5-minute read.…
How to design a successful user onboarding process. A successful user onboarding process creates long-term customers by driving them to a moment of value. Here's how to do it. 5-minute read. Become an expert. Read the ultimate guide to user onboarding.…
The three sources of motivation for user onboarding. In this lesson, we’re going to use what we’ve learned about designing for real customers to dive even further into user psychology. 5-minute read.…
ONBOARD YOUR USERS. Personalized onboarding—. scaled for success. Turn new users into power users with personalized onboarding experiences that simplify even the most complex products. Increase conversion and activation. Reduce time-to-value.…
User onboarding—what to measure. 5-minute read. Now that you have a solid understanding of user onboarding and have found your WOW moment, it’s time to get to work. Before optimizing your onboarding flow, it’s a good idea to take some measurements.…
UX Design. 6 user onboarding best practices [with examples and video]. Nail the first impression your product makes with new users using these six tried-and-tested user onboarding best practices. 5-minute read.…
Bite-sized user onboarding: How breaking things down can improve product adoption. Learn one of the most effective user onboarding strategies to prevent overwhelming new users using the "bite-sized" approach. 5-minute read.…
By the end of this lesson, you should know the ingredients of a good onboarding experience. You’ll also have a handy list of best practices to check off as you go. CURRICULUM. Why do we need user onboarding? What is user onboarding?…
How to set up Mixpanel funnels for user onboarding success. Product managers who have defined their onboarding steps and are ready to get started with Mixpanel will get the most of out this post. 5-minute read.…
How to automate user onboarding. Automating your user onboarding process is easier than you think. We've assembled tips and examples to show you how to get started. 5-minute read. To build or to buy?…
How to design goal-oriented user onboarding in 4 steps. Pantelis Korovilas of Turo and Hopper explains how to design user onboarding experiences that help new users achieve their goals. 5-minute read. We product designers have been seduced by trends.…
How Pinterest perfected user onboarding. Casey Winters explains how Pinterest achieved user onboarding greatness through clever experimentation and iteration. 5-minute read. Become an expert. Read the ultimate guide to user onboarding. Learn more.…
Minimum viable user onboarding: Email strategy (part 2). You probably know the stats, but they’re worth repeating: After 24 hours only 14% of mobile app users are sticking around. After a week. 5-minute read.…
They exist to help you get started on something quickly—or just get unstuck altogether—which is why they're so darn handy in user onboarding. You want users to get value out of your product as quickly as possible—and that's exactly what.…
Yup, you can A/B test your user onboarding Flows. Reduce guesswork and make data-backed improvements to your user onboarding experience with A/B Flow Variation Testing. 🥳. 5-minute read.…
Crush it. user onboarding. Your product doesn't get a second chance at making a good first impression… so we’ve compiled everything you need to know about user onboarding to make sure it won't need it. product launches.…
Leveraging user psychology for user onboarding, part one. Long before A/B testing became commonplace in user onboarding for digital marketers. 5-minute read. Here are the test results: Group A: 17% conversion. Group B: 76% conversion.…
UX Design. 5 ways Slack’s user onboarding strategy has evolved since 2014. We compared 3 different versions of Slack's onboarding—from 2014, 2016, and 2019—to understand how their onboarding strategy has evolved. 5-minute read. Become an expert.…
LinkedIn's user onboarding: The good, the bad, and the ugly. Everyone knows LinkedIn as the “world’s largest professional network,” but it hopes to become much more. 5-minute read.…
Choosing the right user onboarding UX pattern. Should you choose an annotated, embedded, or dedicated UX pattern for your onboarding experience? 5-minute read. Become an expert. Read the ultimate guide to user onboarding. Learn more.…
Customer success should own user onboarding in a product-led company. Here’s why. When your customers succeed, so does your customer success team. Learn why no one's better equipped to onboard new users than CS. 5-minute read.…
In our first lesson, Andrew shares one of the most important steps to improve your user onboarding experience—understanding what success looks like for new users. Andrew Capland. Former Head of Growth at Postscript and Wistia. CURRICULUM. Define value.…
At the time—and still—I was reading and writing a ton on user onboarding. So naturally, I read the problem through that lens.…
If you fill that flow with poor copywriting, your new users will get frustrated or bored and never come back. In user onboarding, good copywriting should: Build enthusiasm. Relieve common user anxieties. Tell users why. Reflect your mission.…
How much will a new user onboarding experience really cost? Do the math. Skip to section: Skip to section: User onboarding is the. most important part. of the user journey. No, really. We’re not just saying that because it’s a use case we solve for.…
The 11 best user onboarding examples to learn from. Take inspiration from these eleven user onboarding examples that use UX best practices, witty microcopy, fun mascots, and more. 5-minute read. Work smarter.…
User onboarding is a team sport: Who should work on what. Onboarding is the most important stage of a user's experience with your service. It's when they learn to love your product or they drop out. 5-minute read.…
Growth. 11 User onboarding email examples & best practices. Find out how to craft the perfect user onboarding emails with best practices and real-life examples. 5-minute read. Become an expert. Read the ultimate guide to user onboarding. Learn more.…
Personalizing user onboarding is the best growth hack in the game. The first impression you make with new users can determine the trajectory of the overall customer journey. 5-minute read.…
UX Design. 3 fundamental user onboarding lessons from classic Nintendo games. Find out the surprising things that classic NES games like Super Mario Bros. Tetris, and Contra have to teach us about user onboarding. 5-minute read. Become an expert.…
Product Management. 8 user onboarding metrics and KPIs you should be measuring. Identifying data-driven optimizations has never been easier when you use these key 8 onboarding metrics and KPIs. 5-minute read. Work smarter.…
Given the continuing debates of whether or not LINE is worth its valuation, who knows what its IPO would have looked like if it hadn’t improved its user onboarding? Here are 4 noteworthy improvements in LINE’s onboarding flow. 1.…
User Onboarding 101. This comprehensive course is perfect for newbies getting the lay of the land and experienced folks alike.…
